Overview
CEdge developed and sustained business-to-business and business-to-consumer eCommerce platforms for a global imaging and printing technology company, using Agile methods and acting as prime contractor. The platforms had to serve different kinds of buyers and stay tied to the customer’s back-office systems.
Scope of Work
- Product browsing, cart, and checkout
- Customer account management
- File uploads with virus scanning
- Email notifications
- Content management components integrated with content delivery networks
- Integrations with back-office ERP systems over REST, SOAP, and file imports, supporting order fulfillment, pricing, and reporting
How We Worked
We delivered in short Agile iterations, so new storefront features and fixes reached customers steadily. Integration with the ERP was treated as a core part of the product, because a storefront is only as accurate as the pricing and order data behind it. After launch we continued to sustain the platforms with enhancements, fixes, and support.
Result
Online ordering for both customer groups ran on a maintained platform connected to the customer’s ERP, with order, pricing, and reporting data flowing between the two.